Contact

Questions, feedback, complaints, returns or whatever?

You've got questions, feedback, complaints, returns or whatever, click here to contact me :)

You will find all information and the form for 
returns and complaints under:
Returns & Complaints

How can I be a model for RudeRebel and get a disount code?

If you enjoy photo sessions and want to be 
a model for important issues without being
reduced to any dimensions,
this promotion is perfect for you. After I review the photos,
you will receive a 20% discount on your
next purchase. Click here for more details.

Animal welfare and environmental protection

Sustainability and Certifications

Every item that you can buy from RudeRebel is sustainably produced and of course vegan.

  • Avoidance of unnecessary overproduction: Only what is actually purchased will be printed.

 

  • No waste of resources: Misprints and returns are donated to aid organizations and recycling companies.

 

  • Ecological printing process: The inks are water-based and biodegradable, free of toxins and vegan.

 

  • Sustainable production: Produced with green electricity from 100% renewable energies.

 

  • Environmentally friendly shipping: Shipping is plastic-free in recycled envelopes and boxes with DHL's "GoGreen" shipping offer (climate-neutral shipping).

 

  • Organic - textiles made from certified natural fibers: Organic cultivation without genetic engineering or chemicals (certified according to the Global Organic Textile Standard).

 

  • OEKO-TEX Standard 100: No chemical substances that are harmful to health or the environment.

 

  • Vegan: All items and the production are vegan. Fair and environmentally friendly working conditions: certified by the Fair Wear Foundation

                                                        Stanlay/Stella Logo nachhaltige Textilien         Global Recycled Standard Logo         Oeko-Tex 100 Logo       

*) Unfortunately, the sticker bundle and its shipping is not yet eco-certified. But of course vegan!

Donation to PETA

I donate 10% of the profit to the animal 
welfare organization PETA.
So we can not only attract attention by wearing
the stright designs, but also provide direct help! I would like to thank everyone who actively
supports animal welfare by purchasing my items!

 

Following: donation counter :)

Payments

Which payment methods are possible?

You can pay with:

Visa

Mastercard

Maestro

Google Pay

Pay Pal

Sofortüberweisung

Shop Pay 

Shipping

Which countries does RudeRebel ship to?

Germany and in the Eurozone.

How long does delivery take?

If you are in Germany: 3-6 business days.

If you live in countries of the Eurozone:

5-13 business days.

The shipping takes a little longer, 
because every item is only printed after your
order. That saves resources.

How much are the shipping costs?

The items have different shipping costs.

!! Order several items from one shipping group 
and only pay shipping costs once !! Shipping group shirts/tank tops > Shipping costs within Germany: 3,99€ > Shipping costs Eurozone: 4,99€ Shipping group hoodies/zipper hoodies/sweatshirts/beanies/caps > Shipping costs within Germany: 4,99€ > Shipping costs Eurozone: 6,99€ Shipping group tote bags > Shipping costs within Germany: 3,99€ > Shipping costs Eurozone: 4,99€ Shipping group poster > Shipping costs within Germany: 5,99€ > Shipping costs Eurozone: 6,99€

Shipping stickers

> Shipping costs within Germany and the Eurozone: 3,78€

> Each additional sticker 0,05€
 
 

Is the shipping environmentally friendly?

Absolutely !

The shipping is of course plastic-free. 
In order to ensure this environmentally friendly
shipping method, the shipping costs may be a
little higher than you are used to.
The items will be sent with the DHL "GoGreen"
shipping offer. With "GoGreen" shipping,
DHL offers climate-neutral shipping,
which means that emissions caused by shipping
are offset by global investments in climate
protection.

*) Unfortunately, the sticker bundle has not yet 
been sent in an environmentally friendly way.
 

Complaints, Exchange and Returns

If the item does not fit, can I exchange it?

In order to avoid unnecessary overproduction 
and not to burden our environment with
unnecessary deliveries/returns, no exchange
is offered.

Instead, please refer to the size chart and
measure if necessary. :) If in doubt, you
can order one size larger,
so your new
favorite piece sits casually. If the item still doesn't fit, you have a 14-day
right of return.

How do I make a claim for faulty or damaged products?

Print media:

If you discover a printing error on posters, 
you can complain it here within 7 days of
receipt of the delivery.

In general, it is not necessary to return the
product, you will receive a new one free and
you can dispose the defective one.
Should a more detailed examination be
necessary, you will receive a free return label.
Textiles: Please wash your product immediately after
delivery and pay attention to the following
care instructions:
- Wash your product once before you wear it,
this will remove any print residue
(this can also be tried before a complaint).
- If you lay the product in cold water before
washing it for the first time, you will prevent
it from shrinking.
- Wash at 30°C.
- If you don't use a tumble dryer, your product
will last even longer.
- Be sure to turn your product inside out when
washing and ironing.
Any print residues often disappear in the
process.


If the defect persists or ink falls off after the
first wash, you can complain it here within
7 days of receipt of the delivery.

Usually, it is not necessary to return the product,
you will receive a new one free and you can
dispose the defective one.
Should a more detailed examination be
necessary, you will receive a free return label.

How can I return items?

You have a 14-day return policy.

Please do not order multiple items of clothing to try on 
multiple sizes, instead refer to the size charts in the
item descriptions and in doubt, order one size larger.
This prevents unnecessary overproduction, shipping
costs and waste of resources.

You can return items here...